GDPR Compliance
Your privacy matters to us. Learn how we protect your personal data in compliance with the General Data Protection Regulation (GDPR).
What is GDPR?
The General Data Protection Regulation (GDPR) is a comprehensive data protection law that came into effect on May 25, 2018. It strengthens and unifies data protection for individuals within the European Union (EU) and extends to all companies processing the personal data of EU residents.
At Webnic, we are committed to ensuring full GDPR compliance in all our data processing activities, giving you complete control over your personal information.
Your Rights Under GDPR
Right to Information
You have the right to know what personal data we collect, how we use it, and who we share it with.
Right of Access
You can request a copy of all personal data we hold about you at any time.
Right to Rectification
You can ask us to correct any inaccurate or incomplete personal data we have about you.
Right to Erasure
Also known as the 'right to be forgotten', you can request deletion of your personal data.
Right to Data Portability
You can request your data in a structured, machine-readable format to transfer to another service.
Right to Object
You can object to processing of your personal data for marketing purposes or other legitimate interests.
How We Protect Your Data
Data Encryption
All personal data is encrypted both in transit and at rest using industry-standard encryption protocols.
Access Controls
Strict access controls ensure only authorized personnel can access personal data on a need-to-know basis.
Regular Audits
We conduct regular security audits and compliance checks to ensure ongoing GDPR compliance.
Data Retention
We only retain personal data for as long as necessary and securely delete it when no longer needed.
Data Processing Activities
Account Management
Data Collected: Name, email address, billing information, service usage data
Legal Basis: Contract performance and legitimate interests
Purpose: Providing hosting services, billing, and customer support
Website Analytics
Data Collected: IP address, browser information, page views, usage patterns
Legal Basis: Consent (via cookie banner)
Purpose: Improving website performance and user experience
Marketing Communications
Data Collected: Email address, name, communication preferences
Legal Basis: Consent and legitimate interests
Purpose: Sending service updates, newsletters, and promotional content
Exercise Your Rights
To exercise any of your GDPR rights or if you have questions about our data processing activities, please contact our Data Protection Officer:
Email: dpo@webnic.biz
Subject Line: GDPR Data Request - [Your Request Type]
We will respond to your request within 30 days as required by GDPR. Please include sufficient information to verify your identity.
Questions or Complaints?
If you have any questions about our GDPR compliance or wish to file a complaint about our data processing practices, you can contact us at privacy@webnic.biz.
You also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.